In an increasingly global world, it’s not unreasonable to believe that some tactics used in developed markets will be successful in China. But it’s also important to recognize that new trends or even new uses of familiar tactics make every market different, a fact I was reminded of after moving to China three months ago.
For example, advanced analytics tools for monitoring the social media space will dramatically change the approach to social media and the value placed on it by marketers—once they arrive in emerging markets–just at they did recently in developed markets. The expansion of market leaders like CIC, a digital media research and consulting firm in Shanghai, will help drive this change.
China’s digital marketers can skip some of the mistakes made in other more established markets as they go through a huge digital growth spurt and probably develop new tools (and associated mistakes) on their own. I expect the same thing to happen with some tactics.
As a westerner living in Shanghai, I’ve certainly had to re-evaluate what I understood about China, including the way to approach digital marketing when taking on the world’s largest internet market. Here’s what I’ve figured out so far:
1. There is plenty of life beyond Facebook, Twitter, and YouTube.
And that’s a good thing, since these banned sites are non-players in the Chinese market. Although the social media space is fragmented, there are major players with hundreds of millions of users that rival even the biggest players.
Although a myriad of players exist in this complex social media space, start by learning about platforms like Kaixin (social network), Sina Weibo (micro-blogging), Youku (video sharing), and QQ (instant messenger). Re-learning the platforms can be challenging, but is possible for non-Chinese speakers by accessing them through Google Chrome with its automatic language translation function. The brand communications principals behind authenticity, transparency, and value in social media still apply, though. Read More »

Check out the official teaser video for Facebook places. What I really love about it is that it maps exactly to SapientNitro’s PoV on the space-time continuum for experience mapping; in layman terms what we believe is that every moment should cross space and time. A moment crosses spacewhen multiple people in different locations can live the same moment .. for example, you share a live video feed, lifecast, share status updates, photos, and your friends all over the world can interact with this content in real time. A moment crosses time when you can geo-tag content and you can interact with the same content any time in the future when you’re in the same location … or if your friends visit the same location, can could see your previous experiences in that place.
I am so glad I [accidentally] decided to write about the