I’ve been really struggling to keep up with my blogging and professional writing lately. Hopefully I’ll get some more time in December when I take some time off. In the meantime I’ll share a very simple funny email my friend Jill Schoen shared at the office.  I’m assuming these are real, either way they’re absolutely classic.

As the title says… “Some People Should Not Have Facebook”…

ENJOY!

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Bob Garfield wrote a passionate article today about why he thinks Cannes is dead. Although I agree with Bob that many of the ads that have been celebrated at Cannes don’t represent the future of advertising, I don’t believe for one second that Cannes is dead.

The last year has been a rough year in advertising and this coming year is likely to be just as bad or worse, but I don’t feel this has left a gaping void in advertising. It only left a gaping void if you’re staring in the same direction you were last year and the years before that. We’ve all recognized that digital has been a catalyst for a massive change in the way we market, but our industry’s biggest challenge, after dealing with technological and cultural implications of our new wired world, has been learning how to deal with a world in a true global recession. It’s not just our budgets that have been reduced or shifted, but the consumer has fundamentally changed.

Like those that had lived through the great depression, the people that are experiencing this global recession are learning the value of frugality and economic maturity that comes with these experiences. It’s forcing us, as marketers, to evolve our message in conjunction with the way we’re delivering our message.

Broadcast, print and radio will continue to suffer as it becomes increasingly hard to be innovative in these mediums, especially when you compare each to the digital or any of the other emerging media channels. With that said, and in support of what I believe Bob is really looking for, watch the Titanium and Integrated short list. These lists will feature fully integrated campaigns and the most exciting marketing innovations where agencies demonstrate how they’ve evolved in this significantly different environment since the Lions in 2008.

I’ve always been firmly entrenched in the digital and emerging media world and believe that all major award shows are in a state of transition. From what I’ve seen, the Lions are more in touch with the digital world than all the other awards including the Clios, One Show or D&AD awards, which are miles behind on digital. Combine that with their international jury system that prevents any one country (like the US or UK) from swaying the vote and I believe you have a better chance of real global work pushing itself to the top.

Crispin certainly does get more then there fair share of attention at Cannes, but my hat is off to them, as they’re not only willing to explore any new medium as a form of advertising but in my opinion will also inspire others to try something new, bend the rules, and challenge conventional thinking. The shift I in work is happening already, although not quick enough in my opinion, and I’m just interested to see how Crispin will like sharing the spot light. Hopefully we’ll have another great winner like UNIQLO this year. My hopes are on Nitro’s “Best Job In The World” campaign.

Like any festival you have to get past the “creative masturbation,” after which you will find out that there is still some great work being done out there. Some festivals are going to survive this transition and I for one will be putting my money on the Lions. In the meantime I look forward to my time at Cannes this year. The main party might be a kegger on the beach or they may end up serving Natural Light and Cheese Doodles at the Calton. I’m not sure I care. The bottom line is that I’m still going to get to run into some of the best and brightest creative minds in the industry – and while I’m there, instead of discussing the industry’s doom, I’m going to talk about the things we can do to change the industry and discuss new and innovate ways to connect with consumers.

Maybe this recession is just the taste of reality we all needed.

It has been suggested that Google is looking to acquire Twitter because it views it as a threat. That line of thinking is completely insane because Google isn’t going anywhere. The company is still the top dog in terms of financial stability, commitment to innovation and business strategy. Depending on what research firm you ask, Google owns roughly 80 percent of the search engine market and is still gobbling up market share. In terms of users, Twitter doesn’t even match Facebook’s potential as a rival. Twitter is simply not a threat to Google; in fact, the search giant could simply consume the Twitter API. The good news is that it probably won’t because Twitter is a piece of the greater problem Google is looking to solve.

There’s no question that the Web is getting crowded with content. The user-generated era is spawning such a huge amount of data that it’s nearly impossible to find anything with traditional keyword-based search anymore. The ideal search should be personalized and capable of referencing search history, relevance, social bookmarking, micro-blogging and contextual relevance with each search. Google has been working on this semantic Web model for a while because it will theoretically allow search engines to tell you what you’re looking for before you try to find it. As Twitter has created an online collective consciousness on virtually any topic, it makes sense that as Google labors toward its Web 3.0 ambition to organize all of the world’s data, that it would be interested in this new data stream. Real-time search is the catalyst to this goal, a cultural paradigm shift, but data without context is useless, and this is where Google excels.

Searching real-time content in its current state finds millions of stream-of-consciousness, rants, and blurbs that are largely irrelevant in their raw data format. However given the right context on the aggregated whole based on desired filters it could provide real-time opinions, sentiment, and behavioral data. If Google finds a way to track it back to the Web search it could be one of the aspects that help the semantic prediction model.

As online utilities, tools and content are created daily, search will have to adapt as well. Many people seem to think that Twitter will become the de facto medium of the common voice. This isn’t true. How does a 140-character opinion replace a full-length article on Wikipedia, a 30-second video spot, a corporate site or even financial or stock information? Humans interact with different channels because of varied contextual factors; relying on Twitter as the end-all be-all simply isn’t realistic.

Twitter is a single service, not the final piece of the puzzle for Google as an increasing number of companies publish real-time, user-generated content. A comprehensive real-time search engine would need to monitor a host of user-generated content from sites including Twitter, FriendFeed, Plaxo, Loopt, Brightkite, Facebook, LinkedIn, and MySpace as a baseline. There are companies already doing this but it’s still data with no context for the most part. These companies are currently charging some good money for their services, but it’s only a matter of time until someone like Google taps into this and makes it available for free.

Another fact that has flown under the radar is that Google has technically already entered the micro-blogging space via latitude. The service combines geographic data with micro-blogging and taps into the company’s existing gmail and Android platform user base as well as its deal with Apple’s iPhone. More than anything, this shows Google understands that context is king and will be the future of search.

Initiatives like micro-blogging, mobile and social media are helping companies get closer to the user experience to provide users with information when they need it most. Innovation is the key to success and whoever figures out how to combine social data with contextual information will have an opportunity to fundamentally alter the search engine landscape.

As featured on AdWeek.

This week I had a friend make a digital copy of my log book that I’ve been keeping since I was a kid. It has every flight I’ve ever taken in it since I was just over 3 months old. I’ve accumulated over 700 flights and 150 trans Atlantic crossings and I still take it on every flight. When I board the plane I give the book to the captain (typically through a flight attendant) and have the book recorded and signed in their own hand writing.

It is truly my most prized possession in the world as it’s the only material possession I own that’s not replaceable.

I thought it was about time I did this for safety’s sake if nothing else.

Check it out here: http://takemetoyourleader.com/logbook/

I recommend jumping to the 20th page where all the flights start, but the comments the captains leave are really classic ranging from funny to sentimental and they get better and better as time goes on and the book becomes a rich piece of history. I’ve had captains tell me their father’s had signed it or that they signed it once before 10 years ago.

I’m going to add a permanent menu link to the site to access the book and will keep it updated. I’m doing about 80 flights a year right now so it changes pretty rapidly.

Sapient launched the first part of it’s digital campaign for Coca-Cola’s Happiness Factory 3 last week. The project, one of my lifetime favorites, was truly built on the blood, sweat, tears, ingenuity, and smiles of a lot of people. The site took a very large team of creatives, designers, developers, IA, project managers, animators, and 3d specialists to create. Check it out here.

I’m thrilled to announce that it won an FWA today! Hopefully this is a good sign and indication of a successful campaign that resonates with all who see it.

I also recommend checking out the HF3 MSN Messenger games we created with Microsoft. Microsoft said they pushed the boundaries of the platform and the multi-player experience is pretty amazing.

We’ve got some more stuff in the cooker, but you’ll just have to wait till it launches.

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The following is an excerpt from a recent piece, titled “A CMO’s Dual Imperatives – Driving Organizational and Technological Change,” on the Propelling Brands blog.  Click here to read the full piece.

No member of the C-suite has a riskier or more-short-lived term than the chief marketing officer (CMO).  The average tenure of a CMO at the ‘100 most advertised’ US brands is 28.4 months, according to recruiting firm Spencer Stuart in a recent Advertising Age column by John Quelch.  In fact, as a marketer, few things are as much of a sure-fire, eventual career killer as being named CMO.

The challenges faced by the CMO are not unique to this position.  In fact, they speak to many of the fundamental strategic problems underlying marketing organizations and marketing science today and that are linked to a permanent shift in power from brand-company to customer and to a proliferation of communication channels and information sources.

For CMOs to succeed they must sit at the top of a newly-agile marketing organization – balancing constantly-changing priorities, being technologically savvy and delivering closed-loop insights into the impact of marketing programs – but too often, such an organization does not exist.  The imperative for the CMO, thus, is to drive change.

Driving effective change and achieving these goals requires a two-pronged attack – addressing both organizational and technological change.

Organizational change

Part one of this change is holistic and gets into issues of how marketing is organized and operates, how it defines its objectives and how it integrates with sales channels and the rest of the enterprise.

A CMO’s checklist for organizational change should address the following:

•    Customers must be moved to the center, not the periphery; brands must be re-invigorated in terms of aligning the company with its customers’ needs:  CMOs must be the voice inside the company that challenges the tradition of product-centric, supply-chain systems and that re-orients the company’s processes and systems around the customer.  CMOs also must re-position and re-invigorate their brands with a sense of customer purpose.

•    Revenue must become part of the marketing mission and the link between marketing and sales; brand must be re-framed as an asset:  CMOs must ensure not only that every marketer in their organization embraces their role in, and understands the risks related to, generating revenue; they must also be compensated to live up to this idea.  Where does brand building fit into this?  CMOs are often charged with being stewards of the corporate brand and/or the total brand portfolio.  But building the brand, per se, will not lead to revenues; instead, it will provide us with a critical asset that we must understand how best to leverage.

•    Best practices must BE practices:  CMOs must not only raise the bar for their organization’s marketing practices and but also make sure that this standard is pervasive.

•    Creative/abstract approaches and an analytical/concrete mindset must be guided to equilibrium:  CMOs must actively cultivate this equilibrium – ensuring their organization is driving fresh, new ideas while maintaining analytical accountability –  through hiring, training and cultural imperatives.

•    Marketing technology and marketing systems must be viewed as a strategic asset, rather than a ‘problem for IT’:  CMOs must be the champion of a technologically-savvy, data-centric marketing culture.

•    Marketing system ‘architecture’ must reinforce marketing sustainability and be designed with a longer-term perspective:  CMOs must focus their companies on investing in and building marketing organizations that do not sacrifice longer-term opportunity for short-term gain and that can scale delivery to customers in a repeatable and value-added way over time.

Technological change

Part two of this change is technology-focused and gets into a critical topic – the need for CMOs to make sure their marketing information systems are up to the task of dynamic, scalable and integrated marketing management.

A CMO’s checklist for driving technological change includes:

•    Breaking ground and leading the charge on enterprises’ build-out of customer-centric information systems:  The CMO must be the chief advocate for not only transforming his/her company into a more customer-centric organization but also for ensuring that enterprise systems mirror this objective, rather than hindering it or sacrificing it to short-term profitability.

•    Focusing the spotlight on strategic vs. tactical marketing technology:  CMOs must question their organizations’ existing marketing systems and push for investments that balance priorities and help achieve what I like to refer to as ‘holistic agility’ – i.e., effective and detail-oriented execution at the periphery that remains constantly guided and bounded by the strategic whole.  CMOs must also make sure their teams to not become bogged down in tactical, communication-channel specific technology or data.

•    Investing in an integrated marketing management platform:  CMOs must work to understand and champion investments in these systems.  Integrated marketing management platforms are critical to the success of their marketing organizations in responding to a dynamic customer environment; they are a key step toward becoming more customer-centric; and they are the critical link to ensuring real-time accountability of marketing.  Plus, “[i]t’s insurance for the CMO,” commented John Rotheray, a mobile software entrepreneur.  I might take it a step further:  An integrated marketing management framework is the strategic infrastructure a CMO requires to succeed.

•    Making sure business intelligence and predictive analytics are pervasive throughout marketing systems:  CMOs must be aware of and push for business intelligence and predictive analytics being a critical element of their marketing technology infrastructure.

•    Pushing for a balanced picture of both online and offline marketing activities:  CMOs must push for marketing technology infrastructure that balances the total picture and integrates both online and offline pictures of customer-brand interaction.

•    Integrating with other enterprise systems:  CMOs must lead the charge on this integration and remind their peers that the type of real-time insight they demand into marketing activities is not possible without total integration.

It is only by addressing the need for both organizational and technological change that CMOs can position themselves and their marketing organizations for success in a newly-challenging marketing environment.

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Adam Needles is an entrepreneurial marketing leader, who is passionate about two areas — brand strategy and technology innovation.  And he both researches and writes regularly on the intersection of the two.  You can read his regular posts on his Propelling Brands blog or via his Twitter stream @abneedles.  He is also the former head of marketing for technology-industry analysis firm The 451 Group (and knows what it means to be challenged as a CMO).

And you thought my giant robot prediction was crazy....

Earlier this month I was able to visit CeBIT, the world’s largest technology show case, in Hannover, Germany. The exhibition space is absolutely enormous totally over 5,000,000 square feet. Imagine the biggest convention center building you’ve ever seen then imagine at least 20 buildings of that size and you’ll have an idea of how big CeBIT is.

I was able to meet some brilliant people from around the world, speak on a panel about social media, and be exposed to some great bleeding edge technology. All in all it was a great couple of days (even though I missed my flight on the way back).

Most buildings were focused on one subject that included green technologies, security, enterprise network technology, mobile, GPS, computers, gaming, or my personal favorite “the future parc”. The future parc was focused on innovative new technologies whether they had been productised or not. You could look at technologies at an early stage with the potential that you might see a new opportunity for it’s use.

I’ve highlighted some of my favorite items below that I saw during the conference. Some are really far out and some are fairly simple – I hope you enjoy the quick summary.

AIPTEK – This German company has produced a very small lightweight project that fits into the palm of your hand. It’s got no where near the kind of power you’d need to do a full blow presentation at good quality, but it would be great for projecting movies from an portable device like an iPod or iPhone onto the wall. Another nifty feature includes an oboard memory card so you can just store movies in the device and avoid the third party portable device all together. It’s still early days, but very cool none the less.

Global Emotion – This wasn’t actually a piece of technology, but it stood out to me for two reasons. One, I have full intentions of living in Asia this year and two I just thought it addressed a very interesting issue for westerners trying to do business in China. iWays is offering a course that allows you to learn to understand the body language and facial expressions of the Chinese people in comparision to some western body language that might cause you to mis-understand a business situation. I could see how this could be invaluable in today’s world.

GestureTek – These guys are doing some amazing interactive displays. They’re doing everything from massive table top displays that allow you to drag content around with your finger and close and expand additional content at will to touchless screens that react just based on the movement of your hands. It’s starting to feel really futuristic.

Another cool product they had on display was called “The Cube”. It was a self contained and portable system for doing projected interactive displays that react to gesture control. Imagine for example projecting a bunch of lilly pads onto the floor that when you moved near them with your feet bounced and rippled in reaction to your motion. This is definitely eye catching stuff. I still think they haven’t unleashed some top level creative talent onto it yet, so they’re still a lot of room to do some amazing things.

Fraunhofer Institute – The Fraunhofer Institute booth took the cake for me for most mind blowing innovations (with actual working prototypes). Some of the highlights included:

• Flat panel TVs that displayed near perfect 3D imagery without the need for 3D glasses.
• 3D digital dashboards for automobiles that also reacted and tracked your eye movement.
• Real-time facial expression analysis that could identify your gender and mood.
• A digital wardrobe where you could change the color and design on your clothes by just standing in front of  a special mirror.
• A bathroom designed to help manage the elderly (for example) in terms of making sure they’ve been doing their bathroom routine and taking the appropriate medications. It then reports back to any caregivers to alert them of abnormalities.
• An image search that allowed you to dynamically search for “simliar images”. The system was smart enough to identify properties like number of people in the image, consistent colors, a positioning of objects in the frame.

I’ve included some of the photos I did manage to take. I should probably also do a quick shout out to the people that invented the massage chair with matching audio and light stimulation. I couldn’t relax as well as I would have liked while testing their product because I kept thinking about how much I wanted to buy one…

Photos after the jump…

What does that mean for you? For starters you’re missing out on some really fun, innovative, and/or inspiring work. I’ve decided I’m going to try and pass along at least 3 a day from now on.

If you want to follow me on twitter visit http://twitter.com/TMTYL.

A friend sent me a great article at the Telegraph that apparently represents an angry customer writing to Sir Richard Branson. I intend to verify it’s true, but just for fun I feel compelled to post the letter as it might be the best customer complain letter ever.

For the record I’m a Virgin loyalist and only fly Virgin when possible, but a good egging on never hurt anyone. Read on for your chuckle of the day.

Dear Mr Branson

REF: Mumbai to Heathrow 7th December 2008

I love the Virgin brand, I really do which is why I continue to use it despite a series of unfortunate incidents over the last few years. This latest incident takes the biscuit.

Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit following the culinary journey of hell I was subjected to at thehands of your corporation.

Look at this Richard. Just look at it: [see image 1, above].

I imagine the same questions are racing through your brilliant mind as were racing through mine on that fateful day. What is this? Why have I been given it? What have I done to deserve this? And, which one is the starter, which one is the desert?

You don’t get to a position like yours Richard with anything less than a generous sprinkling of observational power so I KNOW you will have spotted the tomato next to the two yellow shafts of sponge on the left. Yes, it’s next to the sponge shaft without the green paste. That’s got to be the clue hasn’t it. No sane person would serve a desert with a tomato would they. Well answer me this Richard, what sort of animal would serve a desert with peas in: [see image 2, above].

I know it looks like a baaji but it’s in custard Richard, custard. It must be the pudding. Well you’ll be fascinated to hear that it wasn’t custard. It was a sour gel with a clear oil on top. It’s only redeeming feature was that it managed to be so alien to my palette that it took away the taste of the curry emanating from our miscellaneous central cuboid of beige matter. Perhaps the meal on the left might be the desert after all.

Anyway, this is all irrelevant at the moment. I was raised strictly but neatly by my parents and if they knew I had started desert before the main course, a sponge shaft would be the least of my worries. So lets peel back the tin-foil on the main dish and see what’s on offer.

I’ll try and explain how this felt. Imagine being a twelve year old boy Richard. Now imagine it’s Christmas morning and you’re sat their with your final present to open. It’s a big one, and you know what it is. It’s that Goodmans stereo you picked out the catalogue and wrote to Santa about.

Only you open the present and it’s not in there. It’s your hamster Richard. It’s your hamster in the box and it’s not breathing. That’s how I felt when I peeled back the foil and saw this: [see image 3, above].

Now I know what you’re thinking. You’re thinking it’s more of that Baaji custard. I admit I thought the same too, but no. It’s mustard Richard. MUSTARD. More mustard than any man could consume in a month. On the left we have a piece of broccoli and some peppers in a brown glue-like oil and on the right the chef had prepared some mashed potato. The potato masher had obviously broken and so it was decided the next best thing would be to pass the potatoes through the digestive tract of a bird.

Once it was regurgitated it was clearly then blended and mixed with a bit of mustard. Everybody likes a bit of mustard Richard.

By now I was actually starting to feel a little hypoglycaemic. I needed a sugar hit. Luckily there was a small cookie provided. It had caught my eye earlier due to it’s baffling presentation: [see image 4, above].

It appears to be in an evidence bag from the scene of a crime. A CRIME AGAINST BLOODY COOKING. Either that or some sort of back-street underground cookie, purchased off a gun-toting maniac high on his own supply of yeast. You certainly wouldn’t want to be caught carrying one of these through customs. Imagine biting into a piece of brass Richard. That would be softer on the teeth than the specimen above.

I was exhausted. All I wanted to do was relax but obviously I had to sit with that mess in front of me for half an hour. I swear the sponge shafts moved at one point.

Once cleared, I decided to relax with a bit of your world-famous onboard entertainment. I switched it on: [see image 5, above].

I apologise for the quality of the photo, it’s just it was incredibly hard to capture Boris Johnson’s face through the flickering white lines running up and down the screen. Perhaps it would be better on another channel: [see image 6, above].

Is that Ray Liotta? A question I found myself asking over and over again throughout the gruelling half-hour I attempted to watch the film like this. After that I switched off. I’d had enough. I was the hungriest I’d been in my adult life and I had a splitting headache from squinting at a crackling screen.

My only option was to simply stare at the seat in front and wait for either food, or sleep. Neither came for an incredibly long time. But when it did it surpassed my wildest expectations: [see image 7, above].

Yes! It’s another crime-scene cookie. Only this time you dunk it in the white stuff.

Richard…. What is that white stuff? It looked like it was going to be yoghurt. It finally dawned on me what it was after staring at it. It was a mixture between the Baaji custard and the Mustard sauce. It reminded me of my first week at university. I had overheard that you could make a drink by mixing vodka and refreshers. I lied to my new friends and told them I’d done it loads of times. When I attempted to make the drink in a big bowl it formed a cheese Richard, a cheese. That cheese looked a lot like your baaji-mustard.

So that was that Richard. I didn’t eat a bloody thing. My only question is: How can you live like this? I can’t imagine what dinner round your house is like, it must be like something out of a nature documentary.

As I said at the start I love your brand, I really do. It’s just a shame such a simple thing could bring it crashing to it’s knees and begging for sustenance.

Yours Sincererly

XXXX

Paul Charles, Virgin’s Director of Corporate Communications, confirmed that Sir Richard Branson had telephoned the author of the letter and had thanked him for his “constructive if tongue-in-cheek” email. Mr Charles said that Virgin was sorry the passenger had not liked the in-flight meals which he said was “award-winning food which is very popular on our Indian routes.

It works by providing the augmented reality software with some form of tracking marker that it knows to overlay 3 dimensional graphics over. The results are astounding – it truly allows consumers to feel as though you have brought a little piece of your imaginary world into their reality.

Right now marketers and technology innovators have done some very interesting examples of augmented reality using symbols printed locally and are then placed in front of your home web camera. Although I think this is fun and definitely buzz worthy I believe the true opportunity is in the not too distant future as more and more mobile phones adopt the technology. Image the potential of being able to re-invent outdoor and print marketing by adding an interactive component to almost any ad by just pointing your mobile device at it.

If you know of any other great examples please forward them to me. I have included a great example of a two player mobile game for Fanta developed by my friends over at the Hyper Factory as well a brilliant Papervision 3D and augmented reality combination.

Visit Fanta.eu to watch a video of the Fanta game in action or actually use it with compatible smart phones.

Otherwise check out the video after the jump.

Papervision – Augmented Reality (extended) from Boffswana on Vimeo.